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Privacy Policy

We value your trust. This page explains how we protect your data.

Last updated: December 3, 2024

Introduction

At RO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

We believe in transparency and want you to understand your rights and how your information contributes to the service we provide. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • • Name and contact information (email, phone number)
  • • Account credentials and authentication information
  • • Billing and payment information
  • • Professional information and preferences

Usage Information

  • • Device information and browser type
  • • IP address and location data
  • • Usage patterns and interaction data
  • • Performance and diagnostic information

How We Use Your Information

We use the collected information for various purposes:

Primary Uses

  • • Provide and maintain our services
  • • Process transactions and billing
  • • Communicate with you about our services
  • • Improve and personalize your experience

We do not sell your personal data to third parties for marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

  • Essential Cookies: Required for basic functionality
  • Performance Cookies: Help us analyze usage patterns
  • Functional Cookies: Remember your preferences
  • Analytics Cookies: Provide insights for improvement

How We Protect Your Data

We implement robust security measures to protect your information:

Technical Safeguards

  • • End-to-end encryption
  • • Secure data centers
  • • Regular security audits
  • • Access controls

Operational Safeguards

  • • Employee training
  • • Data minimization
  • • Incident response plans
  • • Regular backups

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

Your Rights & Choices

You have several rights regarding your personal information:

Your Data Rights Include:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data

International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Key Questions Answered

Have questions about your data?

Our privacy team is here to help you understand and exercise your rights.