Home / Returns & Exchanges
Start a Return or Exchange
We want you to love every piece. If something isn't right, we make returns simple and stress-free.
Need help finding your order ID?
Contact Customer Support30-Day Return Window
You have 30 days from delivery to return or exchange your item.
Free Exchanges
Size or color exchanges are always free.
Fast Processing
Approved returns are processed within 7-14 business days.
Eligible Items
Original tags attached
Unworn, unwashed items
In original condition
Not Eligible
Final sale items
Underwear
Items with signs of wear or damage
How Returns & Exchange Work
Submit Your Request
Start your return or exchange using your Order ID and Phone Number or Email associated with the order.
Choose whether you'd like a refund or an exchange.
Choose whether you'd like a refund or an exchange.
- Exchanges are processed faster and prioritized for reshipment.
- Returns are refunded to your original payment method.
Request Review & Approval
Our team reviews your request to ensure it meets our return/exchange policy.Once approved, we'll notify you immediately.
Aramex Pickup from Your Address
No drop-offs needed.
Our courier partner Aramex will schedule a pickup from your address and collect the item directly from you.
Receive Your Refund or Exchange
- Exchanges
Your replacement item will be shipped within 5–7 business days after approval.
- Refunds
Once approved, refunds are processed through your original payment provider. The timing depends on your bank or payment method.
Size & Color Exchanges are Free
You can exchange for:
A different size
A different color
A different item of equal value
Exceptions
Final Sale Items
Cannot be returned.
Damaged or Incorrect Items
If you received the wrong item or a damaged product, we'll replace it at no cost.
Gifts
Gift returns receive store credit.
Return & Exchange FAQs
Need help?
We're here to assist you.